When you are moving house, you want to choose a removal company that will provide the best service within your budget. But what makes the best removal company?
There are plenty of things that can go wrong during a house move and not all removal companies are equal, something that is true in all business sectors. By choosing a great removal company you can reduce the likelihood of something going wrong:
- Damage to goods or property
- Removal men arriving late or even on the wrong day
- Losing property and insufficient insurance
- Lack of communication
- Extra costs not included in the quote
- Not enough room in the removal lorries or vans
We think the best removal companies provide the following:
A friendly rapport
It is important to have a good rapport with customers and to empathise with their situation. Many people don’t like the upheaval of moving house and a good removal company will be aware of this.
When you are employing someone to move your belongings you expect them to treated with care and respect. Professionalism goes beyond this and includes being punctual and reliable.
Vehicles should be well maintained and staff shouldn’t try to cut corners to get the job done quickly. A professional removal company should have insurance to cover your goods during transit and be open about what is covered.
Honest & clear communication
The best removal companies will be in contact with you during the lead up to your move so that both parties are aware of any delays or problems.
Prices should be clear and competitive with no hidden charges.
An experienced removal company will have seen it all before and will be able to deal with any unexpected problems. They will be able to provide advice and should offer an on site visit to discuss concerns and check vehicle access.
Provide a full service
The best removal companies will be used to dealing with removals of all sizes and will be able to provide you with a full service, including cardboard boxes, packaging and storage facilities.
Devon Move Removals and Storage
We take pride in the service we provide and consider ourselves a professional, quality removal company.
If you would like a free no obligation removals quote please freephone 0800 923 0355.